A comparison of customer service in 9 countries

 

customer service in 9 countriesOne of the most interesting things about customer service is having the opportunity to see what it looks like in different countries and different cultures.

Well, over the next nine weeks I will be visiting nine countries, and doing exactly that.  What are the differences?  What are the similarities?  Who provides outstanding customer service and where do we have more mediocre experiences?

Stay tuned and check back frequently as I update!  I’ll be looking at customer service in:

  • Brazil
  • Spain
  • Portugal
  • Morocco
  • France
  • Italy
  • Malaysia
  • <Philippines
  • UAE

Cheers!

Shaun 


 

Shaun Belding is CEO of The Belding Group and has been consulting and speaking on customer experience for 23 years

www.beldingtraining.com
www.retailtrack.com
https://www.facebook.com/BeldingTraining
http://twitter.com/ShaunBelding

Comments? We'd love to hear them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.