Top 10 words that define Customer Service

 

In our Customer Service Champions group on LinkedIn, one of the discussions is “What one word best defines customer service”. There have been 466 comments so far, and Karl Thulin was kind enough to createa spreadsheet. Here are the top ten words from a group of people who live customer service:
1.Empathy(23)
2. SATISFACTION (14)
3. CARE (12)
4. Listening (12)
5. Respect (10)
6. Trust(10)
7. Attitude (9)
8. Excellence (9)
9. Integrity (9)
10. Commitment (8)
Thanks Karl – and to everyone who has contributed to this amazing discussion!
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